Solutions

inHANCE Small Business Utility Billing

Small Business Utility Billing and Customer Information System for Water and Sewer Utilities

small business utility billing software

Your services are vital to your community, and you pride yourselves on providing an exceptional customer experience for your friends and neighbors. Your community might be small, but you still have the same utility billing challenges as larger communities. That’s why you need robust CIS software that’s designed for smaller communities. 

inHANCE Small Business CIS enables small utilities to serve their friends and neighbors with custom bill forms and financial management software all in one solution.  inHANCE Small Business is a CIS software designed for small communities and is packed with only the features and functions your community needs. 

Whether you serve one hundred or five thousand households, inHANCE Small Business will increase efficiency, profitability, and customer satisfaction. Coupled with our commitment to customer service and operational excellence, inHANCE and our Small Business Utility Billing Solution is a valuable asset that will help you to provide an exceptional customer experience for your community. 

  • Small Business Utility Billing will enhance your revenue stream by increasing your collection practices precision and creating more efficient workflow.
  • Small Business Utility Billing’s report writer allows you to create custom reports for both printing and exporting. This customizable & accurate reporting allows you to analyze your business operations.
  • Small Business’s flexible rate configuration solution makes complicated calculations straightforward and easy to execute.
  • ISB integrates with many leading general ledger software, keeping everything up to date and in one place. 
  • ISB’s work order and inventory system come ready to use, reducing paperwork and manual errors. 

Small Business Utility Billing Features

Customer Maintenance
Our inHANCE Small Business utility billing solution offers Customer Maintenance through customer contact and information screens to help you organize your customer data and have it available at your fingertips.
Valuable Business Insights

Our inHANCE Small Business solution provides Valuable Business Insights through our reporting billing software. You will be able to export report PDF, CSV, and other formats that will allow you to analyze business operations.

Work Order Management

Our inHANCE Small Business has a user-friendly Work Order and Inventory system made to fit the needs of smaller utility companies. This solution makes creating, assigning, tracking, and completing work orders much easier than the common method.

Interface General Ledger Software

Our inHANCE Small Business solution can interface with many of the leading General Ledger Software like Quick books and Sage 50 Accounting. You will be able to transfer your utility billing transactions to update your General Ledger software through our export processes.

We also partner with multiple solution providers to offer the following additional services:
    • Online Bill Pay & IVR Solutions 
    • Print & Mail Vendor Solutions 
    • Customer Community & Engagement

“First of all, I can’t tell you how much I love inHANCE Small Business!  It is extremely easy to learn, explain and I can just call your support, half-way tell them what I need a report to look like and the next thing I know, they have exceeded my expectations again!”
Craft-Turney WSC, TX

inHANCE Utilities Solutions: Your Customer Experience Solution
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