inHANCE Events

Curious to know what inHANCE events are happening? Looking for ways to make your inHANCE products work better for you? Or do you want to ask other inHANCE software users about their experiences with our products? All you have to do is keep up with the latest inHANCE events here. We’ll share webinars, newsletters, press releases, and inHANCE user group events for Impresa, inHANCE Small Business (ISB), FieldHawk and more! You’ll get such valuable information that you’ll want to bookmark this  page and come back to it often. 

inHANCE events

inHANCE Utilities Solutions Events Calendar

Join Us for HCTC 2022

We’re excited to be able to see everyone in person again, and you’re going to want to attend Harris Customer Training Conference 2022. This three-day series of training sessions will help you increase technical know-how, leverage best practices from industry peers, and influence your chosen products and solution offerings. 

  • Pre-Conference: October 3 – 4, 2022
  • Full Conference: October 5 – 7, 2022
  • Early Bird Registration: $950 (Jun. 20 – Aug. 24) 
  • General Registration: $1,275 (Aug. 25 – Sep. 26)
  • Hotel: $209.00/night | Book Your Room (Open through Aug. 24)
  • Location: Caesars Palace | 3570 S Las Vegas Blvd, Las Vegas, NV 8910

To access conference registration, click here

HCTC Harris Customer Training Conference 2022
By hovering on the event card on the right, you’ll see more details and the signup button for each event.

Penalties and Redistribution of Credit

October 19, 2022, 11 AM ET

Penalties and Redistribution of Credit

October 19, 2022, 11 AM ET

We will cover Penalties and Redistribution of credit for inHANCE Small Business.  Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Balance Write-offs

October 19, 2022, 2 PM ET

Balance Write-offs

October 19, 2022, 2 PM ET

Set up default write off settings, individual account write-off balances & how to process write-offs to a group of accounts.

Sign Up

Water Loss Reporting

September 14, 2022, 11 AM ET

Water Loss Reporting

September 14, 2022, 11 AM ET

How to set up wells or water sources, link customers to them, and generate reports.  Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Payment Plans

September 14, 2022, 2 PM ET

Payment Plans

September 14, 2022, 2 PM ET

Learn how to set up and process payment plans. Q&A to follow.

Sign Up

Work Orders

August 17, 2022, 11 AM ET

Work Orders

August 17, 2022, 11 AM ET

You'll learn how to set up work orders and see the functionality of this feature. Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Batch E-Mail

August 17, 2022, 2 PM ET

Batch E-Mail

August 17, 2022, 2 PM ET

Learn how to set up and use batch e-mail. Q&A to follow.

Sign Up

Customer Screen

July 13, 2022, 11 AM ET

Customer Screen

July 13, 2022, 11 AM ET

Learn all about the Customer tab and its Detail options.

  Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Customer Dashboard

July 13, 2022, 2 PM ET

Customer Dashboard

July 13, 2022, 2 PM ET

Learn how the updated dashboard can improve your workflow and learn the benefits of the new features and functions. 

Q&A to follow.

Sign Up

Database Management & iRecoverIT

June 15, 2022, 11 AM ET

 

Database Maintenance & iRecoverIT

June 15, 2022, 11 AM ET

Learn how database management can keep your data completely safe, saving you time, money, and frustration.  Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Database Maintenance & iRecoverIT

June 15, 2022, 2 PM ET

Database Management & iRecoverIT

June 15, 2022, 2 PM ET

Learn how database management can keep your data completely safe, saving you time, money, and frustration.  Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Penalties & Lock Services

May 11, 2022, 2 PM ET

Penalties & Lock Services

May 11, 2022, 2 PM ET

Join Judy Leach to learn the similarities & differences between penalties & lock services work & how they work. Q&A to follow.

Sign Up

Rate Codes

May 11, 2022, 11 AM ET

Rate Codes

May 11, 2022, 11 AM ET

Jimmy Biondo will explain how to use rate codes, add new & edit existing rate codes, & test them with ISB. Q&A to follow.

Sign Up
Impresa Customer Information System Utility Billing Software

Screen Notifications

April 13, 2022, 2 PM ET

Screen Notifications

April 13, 2022, 2 PM ET

How to set up and use screen notifications.

Sign Up

Report Archiving

April 13, 2022, 11 AM ET

Report Archiving

April 13, 2022, 11 AM ET

How to set up report archiving and manually archive reports, too. 

Sign Up
Impresa Customer Information System Utility Billing Software

Database Management & iRecoverIt

March 16, 2022, 2 PM ET

Customer and Service Location BI

March 16, 2022, 2PM ET

Learn the benefits of database maintenance and iRecoverIt and how they can save time and frustration. 

Sign Up

Report Archving

March 16, 2022, 11AM ET

Report Archiving

March 16, 2022, 11AM ET

Learn general reporting options on the Report screen and the Report Writer. 

Sign Up
Impresa Customer Information System Utility Billing Software

Customer and Service Location BI

February 23, 2022, 1 PM ET

Customer and Service Location BI

February 23, 2022, 1 PM ET

Use customer and service location data to create templates. 

Sign Up

Set Up and Use Payment Plans

February 23, 2022, 11 AM ET

Set Up and Use Payment Plans

February 23, 2022, 11 AM ET

Learn how to set up and use payment plans. 

Sign Up

Closeouts and Year-end Reporting

January 19, 2022, 11AM ET

Closeouts and Year-end Reporting

January 19, 2022, 11 AM ET

Learn about year-end and period closeouts and what reports need to be generated in this process. 

Sign Up

FieldHawk and Work Order Management

January 19, 2022, 2 PM ET

Winter & Sewer Averaging with Impresa

January 19, 2022, 2 PM ET

Looking for a user-friendly workforce management solution? Learn how easy it is to facility office-to-field communications. 

Sign Up
Impresa CIS Software

Winter & Sewer Averaging with Impresa

December 1, 2021, 1 PM ET

Winter & Sewer Averaging with Impresa

December 1, 2021, 1 PM ET

An in-depth look at the setup and function of averaging, sometimes known as winter or sewer averaging. 

Sign Up

Estimations & Correction of Estimations

December 1 2021, 3 PMET

Estimations and Correction of Estimations

December 1, 2021, 3 PM ET

How to set up and use estimations for billing processes and corrections of overestimates. 

Sign up
inHANCE cookie policy

This website uses cookies to ensure you get the best experience on our website.