inHANCE Events

Curious to know what inHANCE events are happening? Looking for ways to make your inHANCE products work better for you? Or do you want to ask other inHANCE software users about their experiences with our products? All you have to do is keep up with the latest inHANCE events here. We’ll share webinars, newsletters, press releases, and inHANCE user group events for Impresa, inHANCE Small Business (ISB), FieldHawk and more! You’ll get such valuable information that you’ll want to bookmark this  page and come back to it often. 

inHANCE events

inHANCE Utilities Solutions Events Calendar

Join Us for HCTC 2023

HCTC provides a three-day learning opportunity for you to increase technical know-how, leverage best practices from industry peers and influence your chosen products and solution offerings.This year you will be provided with an opportune time to network with other Harris users, explore products and services to help your organization maximize your software investment and learn new tips and tricks to increase productivity and efficiency.

  • Pre-Conference: December 4, 2023
  • Full Conference: December 5 – 7, 2023
  • Registration is Open
  • Hotel: Room rate $212.00 plus $38 Resort Fee*
  • Location: Gaylord Palms Resort | 6000 W Osceola Pkwy, Kissimmee, FL 34746

Join Us for our Annual Regional User Group 

Calling all Impresa customers near and around the Dallas area. The City of Hurst will be hosting our Annual Regional User Group at The Justice Center on June 16th

We invite you to connect with inHANCE experts to share & learn strategies, best practices, tips & tricks, ask questions and share successes with other neighboring utilities. 

The FULL Day FREE training will be an event you don’t want to miss!! Invitations will be delivered in March for this event. Please RSVP by May 15th. 

Impresa Customer Information System Utility Billing Software

Efficiency Review

Join us for an hour on 6/7/23 at 2PM EST with Nathan Loan and guest speaker Annia Machin from Collier County as they demonstrate expectations of site visits and our efficiency review. Nathan will discuss what we intend to come away with from the visit as well as post visit processes and expectations. He will go in depth about the efficiency review. In this three-step process, we’ll show you how to balance efficiency with operations. An inHANCE Business Consultant (BC) works with your core team to understand your processes, procedures, and routines. You’ll have a comprehensive view of how your utility runs, and you’ll learn where users are spending most of their time and where you can make improvements. You’ll also learn about gaps in your productivity and learn new software features and functions that can streamline your operations, saving time and money. 

This will be an open dialog webinar with Nathan! 

ISB Webinar: Deposit Register Screen

Join us for an hour on 6/7/2023 at 11AM EST with Sachin Yadav to learn about setting up penalties with inHANCE Small Business. In this webinar, we will cover how Deposit Register allows you to make a new deposit to a customer’s account, credit, view deposit information, apply interest and print a list of deposits. 

This will be an open dialog webinar with Sachin for inHANCE Small Business!

 

SmartVx: Harness the Power of Video

Join us for an hour on 6/8/2023 at 2PM EST with Tyler Holbrook and Jared Brandon to discuss SmartVx and Harness the Power of Video. Retail trends have forever changed the expectations of today’s consumers.  Organizations are being forced to modernize how they engage consumers and are challenged to convey complex concepts in quick, easy-to-understand ways.  Harris SmartVx video experiences revolutionize customer engagement and maximize enrollments in and the benefits of your services, programs, and campaigns.  Join us for a one-hour webinar to learn how you too can unleash the potential of personalized video to make meaningful connections, change consumer behavior, and compel customers to act.  

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