Case Studies
Bedford Regional Authority Replaces Inefficient Billing System With Impresa
Looking for a more efficient system than their legacy CIS, Bedford Regional Water Authority chooses Impresa for its customizable features.
The City of Newburgh Water Department Values Established Collaboration With inHANCE
Discover how a 17-year partnership between the City of Newburgh Water Department and inHANCE has driven customer service, growth, and loyalty.
Grayson County Water Disctrict Improves Customer Satisfaction with inHANCE
Learn how Grayson County uses inHANCE's Impresa Customer Information System and FieldHawk Mobile Work Order Management Solution to improve customer satisfaction and improve inventory tracking.
East Providence Water Utilities Division Decreases Aging Accounts Receivable With Support From Impresa
See how East Providence Water cut overdue bills by switching to monthly billing—boosting revenue and empowering the community.
Optimizing Rockville’s Utility Operations with FieldHawk
After decades of paper-based inefficiencies, Rockville made one smart switch—implementing FieldHawk with inHANCE’s Impresa system. The result? Hours saved daily, real-time service tracking, and a complete transformation of their utility operations.
Through Configuration, Not Customization, TriCo Regional Sewer Utility Improves Operational Efficiency
Discover how TriCo searched for and found a CIS that improved their operational efficiency.
Transforming Waterford: The Evolution of Utility Management with Impresa
Waterford's Billing Upgrade Boosts Paperless Use by 20%!
Impresa brought digital payments, cycle billing, and custom fixes—transforming operations and customer experience.
