Case Studies

Bedford Regional Authority Replaces Inefficient Billing System With Impresa

Looking for a more efficient system than their legacy CIS, Bedford Regional Water Authority chooses Impresa for its customizable features.

The City of Newburgh Water Department Values Established Collaboration With inHANCE

Discover how the City of Newburgh Water Department and inHANCE have partnered for over 17 years to deliver outstanding customer service. At inHANCE, we are committed to fostering customer growth and loyalty. Learn how this long-standing collaboration has benefited the City of Newburgh.

Grayson County Water Disctrict Improves Customer Satisfaction with inHANCE

Learn how Grayson County uses inHANCE's Impresa Customer Information System and FieldHawk Mobile Work Order Management Solution to improve customer satisfaction and improve inventory tracking.

East Providence Water Utilities Division Decreases Aging Accounts Receivable With Support From Impresa

Ever wondered how a water utility turned the tide on overdue bills? Discover how East Providence Water Utilities Division harnessed the power of monthly billing to transform its revenue collection strategy and empower its community.

Through Configuration, Not Customization, TriCo Regional Sewer Utility Improves Operational Efficiency

Discover how TriCo searched for and found a CIS that improved their operational efficiency.

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