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inHANCE Support

With an industry-leading Net Promoter Score of 73, we are dedicated to delivering the highest level of customer service and support. At inHANCE, our commitment extends beyond our products to the people who use them. Our support team is always ready to provide prompt and effective resolutions, thanks to our courteous and well-trained professionals. Under your Service Agreement, inHANCE pledges to diligently ensure that all mission-critical processes are executed flawlessly.

inHANCE Support Solutions

Customer Management

  • Easily track and view customer details

  • Quickly access info on customer issues

  • Built for B2B support with customer focus

  • Customer Distress Index and Alerts

Reporting & Analytics

  • Best-in-class reporting system

  • Business intelligence at your fingertips

  • Detailed metrics for real time customer insights

Ticket Management

  • Visibility into all customer/contact tickets

  • Avoid issues slipping through the cracks

  • Customization automation and ticket routing

  • Related & Family Tickets

Customer Self-Service

  • Help your customers get answers during all business hours.

  • Knowledge Base, community forums, Wiki, and Education Portal

  • Built-in Live Chat