inHANCE
Your Utility Billing Solution Provider
The leading provider of Utility Billing and Customer Information Software for the Water and Sewer Utility Market.
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Today’s small- to medium-sized water utilities need a reliable, affordable, and easy-to-use system proven to serve their customers efficiently. No two communities are exactly the same, but all utilities need a utility billing software that streamlines operations and provides the correct information when it’s needed. inHANCE offers everything you need to provide the best customer experience for your utility customers.
With 45 years of experience in the water utility market & over 350 clients, inHANCE has proven solutions to tackle whatever complex utility billing challenge you face. Designed specifically for water utilities, our utility billing solutions help you organize your customer data and provide valuable insights at your fingertips. Each customer’s critical information will be where your support team needs it, keeping operations flowing from one customer service call to the next. And our reporting software will allow you to analyze business operations to increase efficiency and streamline processes. You’ll know what your team is working on, what customers need attention, and what you can do to provide the best possible customer experience. When you’re looking for dependable, cost-effective, practical utility billing software, you can trust inHANCE solutions.
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Utility Billing Customer Testimonials
“inHANCE has reduced the time our billing clerks spend doing what were once ordinary and repetitive tasks. …with inHANCE we have been able to integrate with Sensus for autoread meters, implement Fieldhawk, outsource the printing of our bills and… [integrate] with Invoice Cloud for online bill pay and e-bills. Connecting this set of complex processes has reduced our chances for human error and allowed us to take advantage of and meet today’s technological standards all the while creating cost-saving initiatives.”
– City of Mountain Home Water and Sewer Department, Mountain Home, AR
“The database is very easy to use and just about fool proof. (Small Business) has functions that allow for future growth on a continuous basis.”
– Craft-Turney Water Supply Corporation
“First and foremost, we are comfortable in a software that we know is going to grow with us and our industry. We feel that our requests and suggestions are valued. We were able to transition into inHANCE and take on several new responsibilities without our operations or customers suffering. We have been able to transition our inventory into the billing and work management system to better track and expense it. We rely on inHANCE for most all of our core business processes. Billing, work management, water loss, meter testing, reporting, cashiering, and inventory. We simply could not function without it.”
-Grayson County Water District, Leitchfield, KY
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