inHANCE Support
Our support staff is 100% devoted to helping you!
We are committed to providing you with the highest level of customer service and support in the industry. We support not only our products but also the people who use them. With inHANCE Support, you’ll always get prompt and efficient resolutions provided by courteous and well-trained support professionals. With your Service Agreement, inHANCE commits to work diligently, ensuring that all mission-critical processes are error-free.
– Cody Self, Support Manager
Support:
Phone: 1-800-259-8222
Client Support — Ext. 1
Account Management — Ext. 2
Sales — Ext. 3
Forms — Ext. 4
Fax: 1-903-535-9015
inHANCE support utilizes TeamSupport, the industry-leading B2B Customer Support Software. We keep our focus on customer support with these critical help desk features:
inHANCE Support Solutions
Customer Management
- Easily track and view customer details
- Quickly access info on customer issues
- Built for B2B support with customer focus
- Customer Distress Index and Alerts
- Easily track and view customer details
- Quickly access info on customer issues
- Built for B2B support with customer focus
- Customer Distress Index and Alerts
Ticket Management
- Visibility into all customer/contact tickets
- Avoid issues slipping through the cracks
- Customization automation and ticket routing
- Related & Family Tickets
- Easily track and view customer details
- Quickly access info on customer issues
- Built for B2B support with customer focus
- Customer Distress Index and Alerts
Reporting & Analytics
- Best-in-class reporting system
- Business intelligence at your fingertips
- Detailed metrics for real time customer insights
- Easily track and view customer details
- Quickly access info on customer issues
- Built for B2B support with customer focus
- Customer Distress Index and Alerts
Customer Self-Service
- Help your customer get answers 24/7
- Knowledge Base, community forums, Wiki
- Built-in Live Chat
- Easily track and view customer details
- Quickly access info on customer issues
- Built for B2B support with customer focus
- Customer Distress Index and Alerts