Our support staff is 100% devoted to helping you!

We are committed to providing you with the highest level of customer service and support in the industry. We support not only our products but also the people who use them. This means prompt and efficient resolutions provided by courteous and well trained support professionals. With your Service Agreement, inHANCE commits to work diligently to ensure that all mission-critical processes are error-free.
– Cody Self, Support Manager

inHANCE utilizes TeamSupport, the industry-leading B2B Customer Support Software, to keep the focus of customer support back on the customer where it belongs with these critical help desk features:

Support Solutions

Customer Management

  • Easily track and view customer details
  • Quickly access info on customer issues
  • Built for B2B support with customer focus
  • Customer Distress Index and Alerts

Ticket Management

  • Visibility into all customer/contact tickets
  • Avoid issues slipping through the cracks
  • Customization automation and ticket routing
  • Related & Family Tickets

Reporting & Analytics

  • Best-in-class reporting system
  • Business intelligence at your fingertips
  • Detailed metrics for real time customer insights

Customer Self-Service

  • Help your customer get answers 24/7
  • Knowledge Base, community forums, Wiki
  • Built-in Live Chat