Solutions

Impresa

Utility Billing and Customer Information System

The inHANCE Impresa system is a CIS application that allows you to keep track of customers, locations, meters, and much more. You can import/export meter readings to/from a handheld device, apply charges, and print bills. Companies are seeking to lower costs and labor with the intention that they can accomplish more, by doing less. Impresa solves this by efficiently automating Utility Infrastructure in a user-friendly manner.

One of several ‘flagship’ Harris products, the inHANCE Impresa software system is continually being developed to keep our customers equipped with cutting-edge technology. The Impresa software presents information in an intuitive, graphical interface, and provides a platform allowing multiple screens to be opened simultaneously in the software. Our Navigation Menu can be hidden, floated, or docked at the users’ discretion, and our system provides tabs that present additional information. Impresa’s screens can be tailored to user preferences. Additionally clicking the top bar of the screen will launch most of our common functions such as making a payment or adjustment.

By streamlining all utility aspects such as report generation, printing bills, or managing stock and inventory, we are providing our customer with complete management control over their company’s assets.

Out-of-box ability to configure 60 additional reportable fields

  • Customers
  • Service Location
  • Meters
  • Work Orders
  • Backflow
  • MIDs

Quickly Create Reports, Lists, & Customer Functionalities

  • Batch Emails
  • Batch Adjustments
  • Batch Meter Change Outs
  • Attach documents to Accounts and Work Orders
  • Track Devices
  • Track Backflow
  • Track Registers

Automate monotonous Tasks through our intuitive Action Queue.

Simple navigation using Microsoft's® Ribbon bar.

Full Work Order system that follows your stock, inventory, and labor.

Perform move-ins, move-outs, and update customer information using the Action Queue.

Simple navigation using Microsoft's® Ribbon bar.​

Full Work Order system that follows your stock, inventory, and labor.

Perform move-ins, move-outs, and update customer information using the Action Queue.