inHANCE Completes Integration of ONLINE Utility Exchange’s Bad Debt Tool

Providing their customers with a cutting-edge risk assessment tool for bad debt prevention

Winterville, NC – ONLINE Information Services, Inc. announced today the successful integration of its premier bad-debt elimination tool, the ONLINE Utility Exchange, within inHANCE’s Impresa platform. This integration will allow Impresa users to eliminate bad debt during the application process.

Through its partnership with ONLINE, inHANCE now offers an integrated real-time credit risk assessment and Red Flag compliance tool to its users. The ONLINE Utility Exchange will utilize application data entered in Impresa to verify the applicant’s identity, return an accurate deposit amount according to the Utility’s policies, and highlight unpaid utility bills and disconnects from ONLINE’s unique national Utility Exchange database and other national sources. 

About the ONLINE Utility Exchange

Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries.  Servicing Utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single goal of providing the tools necessary to eliminate bad debt. For more information, visit or contact:


(866) 630-6400

About inHANCE

 inHANCE Utility Solutions is a leading provider of Customer Information and Billing solutions, specifically, serving the Water Utility Market.  With over 30 years of experience and 350+ clients in our customer community, inHANCE delivers solutions to help utilities serve their stakeholders effectively.  As a business unit within Harris and Constellation Software Inc., inHANCE leverages resources in a proven ecosystem to deliver exceptional customer service and operational excellence.  Please visit for more information.



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